May 14, 2014
The importance of core business. Dropbox was a great service, they solved a big problem, syncing more or less flawlessly for a long time. But I have noticed that the OS X client have become more and more unreliable the last 12-18 months.
First of all, it’s slower. The speed wasn’t a problem in the old days, and it isn’t really a problem now; but I notice that the speed is worse.
The frustrating problem is that the client started to crash every now and then sometime the last year. And now it’s not my machine, this is just one of three Mac’s that I have experienced crashes.
The big problem is that the whole idea of dropbox isn’t running on my mac isn’t there. I have internet, and my Macbook Air are running — of course dropbox is syncing.
And then it goes a few weeks, and you realise it wasn’t running; and you need to fix 300 conflicted files in your nvALT folder.
My issue isn’t that Dropbox is slower, or that the client is buggier. My problem is that this are happening at the same moment that they are introducing a whole lot of new crap. That I don’t need or want. At the expense of the core service that made Dropbox famous.
We have the “Skype”-problem all over again.
Nothing annoys me more than to se a great service going to shit because of a lot of fancy crap their loyal and core audience don’t want.